Terms and Conditions
These Terms and Conditions (“Terms”) form a binding agreement between you (“you”, “your”, or “Customer”) and PRZIO (“PRZIO”, “we”, “us”, or “our”) governing your access to and use of przio.com, app.przio.com, and related hosting, personalization, messaging, and analytics services (the “Services”).
By accessing or using the Services, creating an account, deploying a project, or clicking to accept these Terms, you agree to them. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Services.
1. The Services
PRZIO offers a platform that may include, without limitation:
- Free web hosting for static sites and WordPress (including ZIP deploy, versioning/rollback, custom domains, and HTTPS where supported);
- Website Tracker and Audience Manager;
- Personalization and A/B testing;
- Popup campaigns, Forms, Email campaigns, and related messaging;
- Product recommendations and Assets Manager;
- AI-assisted chatbot and content features;
- Marketing website content, blogs, use cases, and demo/contact channels.
Features may vary by plan, region, or project configuration. We may modify, add, or remove features as we evolve the product, provided we do not materially reduce core paid entitlements without notice where required.
2. Eligibility and accounts
You must be at least the age of majority in your jurisdiction (and at least 16) to use the Services. You agree to provide accurate registration information and keep it updated. You are responsible for all activity under your account and for keeping credentials confidential. Notify us promptly at support@przio.com if you suspect unauthorized access.
We may refuse, suspend, or reclaim usernames or projects that violate these Terms or infringe others’ rights.
3. Free hosting and plans
PRZIO may offer free hosting and free-tier growth tools to help you start projects. Free offerings:
- Are provided as available and may include usage, storage, bandwidth, compute, or feature limits;
- May change, be rate-limited, or be discontinued with reasonable notice when practicable;
- Are not a guarantee of unlimited resources, specific uptime SLAs, or perpetual free availability of every feature;
- Must still comply with these Terms and our Acceptable Use rules.
If you purchase paid plans or add-ons, fees, renewals, and taxes will be described at checkout or in an order form. Unless stated otherwise, fees are non-refundable except where required by law.
4. Your content and projects
You retain ownership of content, code, media, product data, and materials you upload or publish through the Services (“Customer Content”). You grant PRZIO a worldwide, non-exclusive license to host, copy, process, transmit, and display Customer Content solely as needed to provide and secure the Services and as otherwise directed by you.
You represent that you have all rights necessary to upload Customer Content and to use domains you connect, and that Customer Content does not violate law or third-party rights. You are solely responsible for backups of Customer Content unless a paid backup feature expressly covers them.
5. Acceptable use
You agree not to, and not to allow others to:
- Use the Services for unlawful, harmful, fraudulent, or deceptive purposes;
- Host or distribute malware, phishing pages, spam infrastructure, or content that exploits minors;
- Infringe intellectual property, privacy, or publicity rights;
- Send unsolicited bulk messages or violate anti-spam / electronic marketing laws (including CAN-SPAM, CASL, or ePrivacy rules where applicable);
- Probe, scan, or attack the Services, bypass rate limits, or interfere with other customers;
- Resell hosting or platform access in a manner that abuses free-tier resources or violates plan limits;
- Misrepresent affiliation with PRZIO or use our brand without permission;
- Process special-category or highly regulated data (such as protected health information) unless we have expressly agreed in writing.
We may investigate violations and remove content, suspend projects, or terminate accounts when we reasonably believe these rules are breached.
6. Marketing, tracking, and messaging tools
If you enable Tracker, Audiences, Personalization, Popups, Forms, Email, Recommendations, Chatbot, or similar features:
- You are responsible for compliance with privacy, cookie, and marketing laws applicable to your visitors and recipients;
- You must provide required notices, obtain consents, and honor opt-outs;
- You must not use the tools to engage in deceptive dark patterns or unlawful surveillance;
- You are responsible for the accuracy of campaign content and for claims you make to consumers.
7. Third-party services
The Services may integrate with or link to third-party products (domains, DNS, analytics, AI providers, payment processors, social platforms, or app stores). Third-party services are governed by their own terms and privacy policies. PRZIO is not responsible for third-party availability, security, or practices.
8. Intellectual property
The Services, including software, designs, documentation, logos, and marketing content (excluding Customer Content), are owned by PRZIO or its licensors and are protected by intellectual property laws. Except for the limited right to use the Services under these Terms, no rights are granted to you. You may not copy, reverse engineer (except to the extent permitted by law), or create derivative works of the platform.
“PRZIO” and related marks are trademarks of PRZIO. You may not use them without prior written permission.
9. Confidentiality
Each party may receive non-public information from the other. The receiving party will use reasonable care to protect such information and use it only to perform under these Terms, except for information that is public, independently developed, or required to be disclosed by law (with notice where legally permitted).
10. Privacy
Our collection and use of personal information is described in the Privacy Policy, which is incorporated by reference. You agree to process personal data of your end users in accordance with applicable law when using the Services.
11. Disclaimers of warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRZIO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT HOSTING OR MARKETING OUTCOMES (INCLUDING SEO, CONVERSION, OR REVENUE RESULTS) WILL MEET YOUR EXPECTATIONS.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRZIO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRZIO’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO PRZIO FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100) IF YOU USE ONLY FREE SERVICES.
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
13. Indemnification
You will defend, indemnify, and hold harmless PRZIO and its affiliates from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Customer Content; (b) your use of the Services; (c) your violation of these Terms or law; or (d) your infringement of third-party rights, including privacy and intellectual property rights of your end users or recipients.
14. Suspension and termination
You may stop using the Services at any time. We may suspend or terminate access immediately if you breach these Terms, create risk or possible legal exposure for us, or if required by law. Upon termination, your right to use the Services ends. Sections that by their nature should survive (including ownership, disclaimers, liability limits, and indemnity) will survive termination. We may delete Customer Content after a reasonable period following termination of free or unpaid projects, so export important data beforehand.
15. Changes to the Services or Terms
We may update these Terms from time to time. The “Last updated” date will be revised accordingly. If changes are material, we will provide notice via the Services or email when practicable. Continued use after the effective date constitutes acceptance, except where additional consent is required by law.
16. Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law principles, unless mandatory consumer protection laws in your country of residence provide otherwise. Courts located in India will have exclusive jurisdiction over disputes, subject to any non-waivable rights you may have as a consumer.
If you require a different governing law for an enterprise agreement, that must be set out in a signed order form.
17. General
- Entire agreement: These Terms, the Privacy Policy, and any order form constitute the entire agreement regarding the Services and supersede prior understandings on the same subject.
- Severability: If any provision is unenforceable, the remainder remains in effect.
- No waiver: Failure to enforce a provision is not a waiver.
- Assignment: You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure: Neither party is liable for delays caused by events beyond reasonable control.
- Notices: We may notify you via the Services or the email associated with your account. You may notify us at support@przio.com.
18. Contact
Questions about these Terms:
- Email: support@przio.com
- Contact page: przio.com/contact
Also see our Privacy Policy and Disclaimer.